Job Updates

Analyst, Sales Support- Credit (Supervisory) at MTN Nigeria


MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position below:

Job Title: Analyst, Sales Support- Credit (Supervisory)

Location: Nigeria

Job Descriptions

  • Process credit applications, monitor Trade Partner credit facilities and initiate appropriate action on defaulting creditors
  • Analyze credit transactions and behaviors with a view to providing feed back to the Sales Support Supervisor – Credit
  • Maintain Trade Partner Accounts sub ledger ensuring completeness, accuracy and correctness.
  • Maintain  an updated schedule of bank guarantees for credit Trade Partners Convenience Partners
  • Ensure that bank guarantee expiration alerts are periodically sent to trade partners for timely renewal
  • Ensure Partners with expired Bank Guarantee are restricted from all credit related transactions
  • Initiate suspension of credit sales to defaulting Accounts immediately after default and ensure adherence to MTNN Bad Debt policy.
  • Review and Reconcile Credit Trade Partners accounts to highlight accounts with near due and overdue payment dates and propose required action.
  • Prepare and circulate outstanding credit invoices to all Distributor Account Executive (DAEs) on a weekly basis.
  • Prepare sales performance and risk turnover reports for Financial Operations.
  • Generate report on credit status, credit utilization and sales of Trade Partners.
  • Prepare Monthly Customer Ledger Age Analysis for proper debit monitoring and escalation when required
  • Prepare daily invoice and collection report.
  • Receive, sort and evaluate credit applications from channel and maintaining a proper log of all such applications and ensure completeness and accuracy.
  • Conduct credit sessions for new and / or defaulting credit Trade Partners and regional sales.
  • Monitor Trade Partner credit facilities and initiate punitive action on default accounts, following up on related transactions to ensure compliance with credit policy.
  • Maintain Trade Partner accounts sub ledger and reconcile credit accounts regularly.
  • Generate relevant daily, weekly and monthly reports and resolve queries
  • Support divisional special initiatives
  • Process Customer Credit Orders carrying out the following tasks:
  • Track Trade Partner’s credit transactions and ensure they are processed within credit limit schedules.
  • Vet and release all credit related requests from Trade Partners, Convenient Partners, Walk-in centers, as well as release validly approved credit requests from Enterprise Solution of MTN.
  • Process other credit related requests meant to achieve the business strategic sales objectives.
  • Resolve all queries on Trade Partner credit orders and accounts, bank guarantee cut off and due dates, credit related payment queries, complains from regional sales and outstanding invoices issues.
  • Analyze credit applications using financial ratios based on Trade Partners’ record on the ERP systems and advise supervisor to activate new credit facility on the system.
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition    

  • Normal MTNN working conditions
  • May be required to work extended hours
  • Open plan office

Experience & Training  

  • First degree in Accounting, Finance, Business related Field
  • Fluent in English


  • 3-7years’ experience in an area of specialisation; with experience working with others
  • Credit Administration and risk Management
  • Reporting and Data Management
  • Key account Management and Problem solving
  • Experience working within a team in a medium  organization
  • Microsoft office (word, powerpoint, Excel)
  • Debt recovery


  • IFS Training Oracle based application
  • Minimum qualification – BA, BEd, BSc or HND

Application Closing Date
20th November, 2018.

How to Apply
Interested and qualified candidates should:
Click here to apply online